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please contact us if you have any concerns with online ordering WE PROMISE UNRIVALLED QUALITY & AUTHENTICITY THESE PRODUCTS are WORKS OF ART - EACH HAND MADE FROM SCRATCH AND UNIQUE. NO TWO EXACTLY SIMILAR! MADE USING AUTHENTIC MATERIALS AND CONSTRUCTION METHODS. HAND STITCHED CANVAS SAILS. PLANK ON HULL CONSTRUCTION - GLUED TO A RESIN FORMER-   TO ENSURE LONG TERM INTEGRITY. SATISFACTION GUARANTEED IF YOU ARE NOT DELIGHTED WITH YOUR PURCHASE SIMPLY RETURN IT IN THE CONDITION IT ARRIVED INUSING THE ORIGINAL PACKAGING WITHIN 14 DAYS OF RECEIPT FOR A FULL REFUND OF THE MODEL COST THIS OFFER DOES NOT APPLY TO UNREPORTED DAMAGE ITEMS. IT IS MOST IMPORTANT YOU OPEN AND CHECK IMMEDIATELY FOR DAMAGE WITHIN 24 HOURS OF SIGNED  RECEIPT AND REPORT ANY PROBLEMS IN WRITING TO US IMMEDIATELY YOU STATUTORY RIGHT ARE UNAFFECTED - SEE OUR TERMS & CONDITIONS NOT MADE FROM A KIT !